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  • AOG Support Service

    When an aircraft is grounded due to a technical issue, time is everything. At Universal Clearing and Forwarding (UCF), our AOG (Aircraft on Ground) Support Division is trained and equipped to respond immediately with priority logistics solutions-ensuring your critical aircraft parts are delivered as fast as possible, anywhere in the world.

    Our AOG Logistics Capabilities

    24/7/365 Rapid Response
    • Dedicated AOG support team available round-the-clock
    • Immediate pickup and dispatch, regardless of time zone or location
    On-Board Courier (OBC) & Hand Carry
    • Trained couriers fly with your part personally for door-to-door speed
    • Real-time milestone updates from pickup to aircraft delivery
    Air Freight Priority Booking
    • Access to the next flight out (NFO) services
    • Strong airline partnerships for space priority and minimal cutoffs
    Customs Clearance Expertise
    • Pre-alerts and advance document filing for zero-delay clearances
    • Experience in bonded warehouse, ATA Carnet, and temporary import/export
    First/Last Mile Delivery
    • Direct handover to engineering teams at hangars or tarmac
    • Express trucking or secure cab delivery to airport gates or maintenance bays

    Types of AOG Shipments Handled

    Engines and engine parts
    Avionics and electronics
    Hydraulic systems and actuators
    Landing gears and brake systems
    Aircraft documentation and flight kits
    Consumables and rotables

    Why UCF for AOG Logistics?

    • Proven track record with leading MROs, OEMs, and airline operators
    • Immediate activation of AOG protocol upon request
    • End-to-end shipment tracking with direct contact to our AOG desk
    • Zero-tolerance for delay, with escalation management at every level
    • Full compliance with IATA, DGCA, and international customs regulations